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Charts information

My charts say locked -what gives? Jun 23, 2014 12:08PM CDT

Yes the charts are locked as the normal state to simply show that our intellectual property is being protected...

How do I add the extra pairs that you trade in the Live NY session room to my charts ( like XAG, EURGBP and AUDJPY)? Jan 03, 2016 01:46PM CST

First only subscribers can do this. It takes just a few minutes to setup and all the instructions INCLUDING a...

Does your system work on Mac? Jun 23, 2014 12:09PM CDT

If you are running a Virtual system ( Parallels, Bootcamp etc. ) yes. Most financial software is designed for...

When I put the lines on a 240 or day chart and then move to the lower time frames the lines move? Jan 03, 2016 01:46PM CST

Each time frame has 5000 candles. So when you place a line on a timeframe and anchor it then you will need to...

Sometimes I see a different price on the charts vs. the Brokers Station - what gives? Jan 03, 2016 01:47PM CST

When we have times of LOW liquidity, the Brokers feed can be different then the feed we use - Not 100 pips but...

I watched candle go down then go up with a red candle. shouldn't the up move have been green. Jan 03, 2016 01:47PM CST

We don't get fooled by price action- our charts show the direction of the MOMENTUM. When that matches the dire...

What currency pairs are available on the ProAct Charts? Jun 23, 2014 12:10PM CDT

All the majors: EURUSD, GBPUSD, USDCHF, USDJPY, USDCAD, EURJPY, GBPJPY, NZDUSD, AUDUSD. These are the ones we ...

Can I run more than one copy of the program to facilitate viewing multiple currencies? Jun 23, 2014 12:11PM CDT

There is no need to run multiple copies of the software in order to see multiple currencies. New pages can be ...

Can I run one copy of the program at my office and one at home? Jun 23, 2014 12:11PM CDT

YES, but you cannot have more than two running at a time.

What internet connection speed is the minimum necessary to have accurate data feed? Jun 23, 2014 12:11PM CDT

All internet data feed is “lagged” a few microseconds even if it’s broadband or a T-1. The faster the speed, t...

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