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How do I get the password for the Live Room Jun 23, 2014 12:17PM CDT

You access the NY Session by going to the Demo Traders login page Monday - Thursday – since the password can c...

I can't access the Live room? I am a demo trader. Jun 23, 2014 12:19PM CDT

On the website when you downloaded the demo you were to do 8 things. If you missed it you would NOT be able t...

How do I access the live rooms Dec 08, 2014 02:17PM CST

You access them based on your subscription level. Chart subscribers use the Info Center widget. Demo traders...

How do I find the daily password? Jun 24, 2014 02:24PM CDT

When you access the rooms via the IC, a box will pop up with the current password. Simply do a Control-C (cop...

Should I connect hard wire or wireless? Jan 26, 2015 12:39PM CST

Should you connect directly to the Internet via hard wire or wirelessly? Check out the answer: Watch Video W...

Charts are slow or trouble syncing in the Live room May 27, 2015 11:10AM CDT

Download the attached article from Omnovia

How to clear my web browser cache Oct 23, 2015 12:34PM CDT

Here is a PDF on how to do it - download and follow the instructions

I signed up for the 7 day live room access and never got the login? Nov 16, 2015 03:48PM CST

When you click the 7 day access You are sent to a sign up page that you fill out Once you submit this fo...

How to paste the password into the room login Feb 22, 2016 03:13PM CST

The password for the session is only copied to the windows clipboard and does require them to Ctrl-V to paste ...

How do I undo the double monitor feature if I don't have or don't want double monitors? Jan 26, 2017 01:52PM CST

To disable dual monitor functionality : click on the up arrow next to video, open video settings, click on gen...

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