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Uninstall issue Mark — Apr 23, 2014 06:45PM CDT

I get an error stating there is a problem with the installer when trying to uninstall the 30 day trial of Proact Trader v1. Please advise.

3 Community Answers

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Scott Barkley ProAct Traders Agent Apr 23, 2014 08:29PM CDT

I will forward to tech support


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Byron Ater Nov 16, 2016 01:31PM CST

Found my issue on charts I have the demo installed as well. I have uninstalled pro act traders. then went back to uninstall proact traders v1 and I receive the following error:
There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.


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Scott Barkley ProAct Traders Agent Nov 16, 2016 08:23PM CST

Byron – there is NO PROBLEM with the charts – it is localized to your PC or the 500 or so who logged in today would also have the problem. Start by uninstalling then restarting your PC and reinstalling. If that does not solve it, go to the tech support page ASAP and follow the instruction EXACTLY to get tech support to help you. It is after hours but they may still be there.


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